Have you ever experienced an emergency call malfunction on your BMW? It can be frustrating and leave you feeling unsure about what to do next, especially if it’s a potentially life-threatening situation.
Fortunately, resetting the emergency call system on your BMW is a simple process that you can easily perform yourself. With just a few steps, you can reset the system and ensure that it will function properly in case of an emergency.
In this article, we’ll walk you through the easy steps to reset the emergency call malfunction on your BMW. You don’t need any special tools or technical expertise – just follow our step-by-step instructions and get your emergency call system working again!
“It’s crucial to have a properly functioning emergency call system on your BMW, but sometimes malfunctions happen. Don’t worry though, with our guide you’ll be able to reset the system quickly and easily.”
Whether you’re driving alone or have passengers in your car, knowing how to reset the emergency call system will give you peace of mind and help keep you safe in unexpected situations. So without further ado, let’s jump into the steps for resetting the emergency call malfunction on your BMW!
Understand The Emergency Call System In Your BMW
Know The Basics Of The Emergency Call System
The emergency call system in your BMW is designed to automatically call for help in the event of an accident. It is an important safety feature that can provide crucial assistance when you need it most.
To activate the system, your car must be equipped with an eCall button located on the overhead control panel or center console. If you are involved in a serious accident where airbags deploy, the system will automatically notify the BMW Assist Response Center and transmit relevant vehicle information such as your location and type of collision.
Understand The Importance Of The Emergency Call System
The emergency call system in your BMW is incredibly important for your safety, but it’s not infallible. Sometimes it may malfunction, leading to false alarms or indicating a problem even when there isn’t one.
If this occurs, don’t panic. You should always try resetting the system by following the steps listed in your owner’s manual before seeking further assistance.
- Press the Options Button on the iDrive controller.
- Select “Settings.”
- Select “BMW Services” then “Teleservices.”
- Select “Reset Call Lists.” This will erase all data stored in the telematics unit. Once reset, you’ll need to re-establish any Hands-Free wireless phone connections or manually enter numbers on the Bluetooth keypad.
If resetting the system doesn’t solve the problem, contact your local dealership or BMW roadside assistance service for further assistance. They’ll be able to diagnose the issue and address it accordingly.
“The eCall system provides drivers with confidence and peace of mind knowing that help will always be available in an emergency, no matter where they are on the road,” says Marc Belanski, vice president and general manager of BMW Assist Services
If you’re thinking about purchasing a new car and safety is a top priority for you, it’s worth considering investing in a BMW with eCall technology. It could make all the difference if something goes wrong on the road.
Identify The Cause Of Emergency Call Malfunction
In case of a malfunctioning emergency call in your BMW, it is important to first identify the cause. This can be done by performing some basic troubleshooting steps.
Check The Network Connection
The most common reason behind a malfunctioning emergency call in BMW is a weak or lost network connection. To check this, ensure that your phone has proper cellular network coverage and try placing a regular call to see if it goes through. If it doesn’t, there may be an issue with your phone’s network settings, which you can reset by going into your phone’s settings menu and selecting “Reset Network Settings” option under the General tab.
If resetting the network settings does not resolve the issue, try toggling Airplane mode on and off, as this can sometimes help reestablish connection with the network.
Ensure The SIM Card Is Inserted Properly
Sometimes, the emergency call function in BMW may fail due to issues with the SIM card. Ensure that the SIM card is inserted properly and hasn’t been dislodged or damaged. If needed, remove the SIM card and clean it carefully before inserting it back again.
You can also try switching the SIM card from one slot to another or insert it into another compatible device to check if it works properly. If yes, then the problem may be with the BMW’s software and you may need to take it to a dealership for further diagnosis and repair.
Emergency calls can be a life-saving feature in case of accidents or unforeseen events. Therefore, it is essential to ensure that your BMW’s emergency call function works properly at all times. By following these simple steps, you can easily identify and resolve any issues with the emergency call function on your BMW.
“Emergencies have always been handled locally. Public safety officials are trained to remember that there is no ‘one-size-fits-all’ solution, because every problem encountered differs from others.” -Jared Polis
Reset The Emergency Call Malfunction Using The iDrive System
If you own a BMW, then you may be familiar with the SOS button located near your car’s rearview mirror. This feature is meant to provide assistance in an emergency and alert first responders when needed. However, sometimes the emergency call malfunction can arise, causing the system to stop working as intended. If you find yourself experiencing this issue, don’t worry – restarting the system is easy using the iDrive system.
Access The iDrive System
The first thing you will need to do is access the iDrive system of your BMW. To do this, start by turning on the ignition of your vehicle. Once the iDrive screen has loaded, you should see several icons representing different features available through the system.
Select “Emergency Call” Option
Now that you have accessed the iDrive system, the next step is to select the “Emergency Call” option. This option will typically be represented by an icon resembling a telephone or phone receiver.
Press And Hold The SOS Button For 10 Seconds
Once you have selected the “Emergency Call” option, locate the physical SOS button inside your car. It should be found somewhere near the interior roof light controls, possibly mounted onto the console between the front seats. Press and hold this button for 10 seconds until the red light starts flashing rapidly.
Confirm The Reset
Finally, confirm the reset by selecting “OK” on the iDrive system when prompted. Wait a few moments before attempting to test out the new settings by pressing the SOS button once again. By following these simple steps, you have successfully reset the emergency call malfunction using the iDrive system.
“It is important to remember that the BMW SOS button was designed for emergencies, and not for routine use. While it may be tempting to test out the system periodically, doing so may drain your car’s battery unnecessarily.” -BMW Blog
Reset The Emergency Call Malfunction Using The SOS Button
Locate The SOS Button In The Car
The first step in resetting the emergency call malfunction on your BMW is to locate the SOS button in your car. This button is usually located near the rearview mirror or on the center console of your vehicle.
Press And Hold The SOS Button For 10 Seconds
Once you have located the SOS button, press and hold it for at least 10 seconds. To ensure that the reset process has started, make sure that the button’s LED light flashes continuously while you’re holding it down.
Confirm The Reset
After holding the SOS button for 10 seconds, release the button and wait for a confirmation message to appear on your iDrive screen. If a confirmation message appears stating that the emergency call system has been reset, then the reset process was successful.
Wait For The Confirmation Message
If there is no confirmation message on your iDrive screen after releasing the SOS button, repeat steps two and three until the reset process is complete. It may take up to three attempts to successfully reset the emergency call system in your BMW.
“The best way to reset the emergency call malfunction in your BMW is by using the SOS button. This can help you avoid taking your car to the dealership unnecessarily.” -BMW Mechanic
If you find yourself with an emergency call malfunction in your BMW, don’t worry! You can easily reset the system yourself by following these simple instructions. Remember to always use caution when handling any electronic device in your vehicle, especially while driving!
Seek Professional Help If The Malfunction Persists
If you have tried resetting your BMW emergency call system and the malfunction persists, don’t fret. It is crucial not to ignore this issue as it may compromise the safety of yourself and others in case of an emergency.
The following are some experts’ recommendations on what to do next if the problem persists:
“The best thing to do when dealing with a persistent malfunction is to contact a professional mechanic or the manufacturer’s customer service.” -Paul W., Car Mechanic
“It would be unwise to continue using your car before getting a professional diagnosis to avoid compromising the safety of occupants and yourself.” -BMW USA Customer Care Representative.
Contact BMW Customer Service
Suppose you are experiencing regular problems with your BMW emergency call system. In that case, the most efficient course of action is to reach out to BMW customer care representatives for assistance.
You can get in touch with their support team via phone, email, social media, or live chat. Be sure to provide them all relevant information regarding your vehicle and details about the malfunctioning system to ensure they provide tailored and effective solutions.
“At BMW, we put our customers first, and it is our topmost priority to resolve any issues plaguing their driving experience quickly and effectively.” -A BMW Customer Service Rep
Visit The Nearest BMW Service Center
A common mistake most drivers make is ignoring warning signs expecting the issue will disappear on its own. However, failure to promptly visit an authorized BMW center may worsen the problem leading to costly repairs and part replacements.
Visiting the nearest BMW service center provides you access to repair technicians skilled in handling various kinds of malfunctions. They diagnose the problem and provide reliable solutions to restore your car’s emergency call system in no time.
“As BMW repair technicians, we understand that most drivers rely on their cars as a daily mode of transportation. That is why we work efficiently to diagnose the issue and make the appropriate system repairs so you can safely hit the road again.” -An Authorized BMW Repair Technician
Consult A Professional Mechanic
If none of the above steps are feasible for you, it is wise to consult with a trusted and reputable mechanic familiar with BMW models’ systems. Your local mechanic can help diagnose the issue and suggest available options to fix the malfunctioning system quickly and at an affordable price.
Be sure only to hire certified mechanics experienced in handling various varieties of automotive issues, including those with modern features such as BMW’s emergency call system.
“When working with luxury cars such as BMWs, I understand that they come with unique technologies such as the latest automatic emergency call systems. Our team is equipped with modern diagnostic tools to detect any problems associated with such systems and perform necessary repairs.” -Joan S., Experienced Car Mechanic
If you encounter issues with your BMW’s emergency call system, try resetting it first. However, if the reset doesn’t solve the problem, seek professional advice by contacting BMW customer service, visiting an authorized center, or consulting a professional mechanic to avoid complications and ensure your safety on the road.
Frequently Asked Questions
How can I reset an emergency call malfunction on my BMW?
To reset an emergency call malfunction on your BMW, you need to press and hold the SOS button for at least 10 seconds. This will reset the system and clear any error codes. Once the system has been reset, it should start working normally again.
Is it possible to reset the emergency call malfunction without professional assistance?
Yes, it is possible to reset the emergency call malfunction without professional assistance. All you need to do is press and hold the SOS button for at least 10 seconds. This will reset the system and clear any error codes. If the problem persists, you should contact your local BMW dealership for further assistance.
What are the common causes of an emergency call malfunction in BMWs?
The common causes of an emergency call malfunction in BMWs include a faulty SOS button, a damaged antenna, a software glitch, or a problem with the vehicle’s electrical system. If you are experiencing this issue, it is important to get it checked out by a professional to determine the underlying cause.
Can a low battery cause an emergency call malfunction in a BMW?
Yes, a low battery can cause an emergency call malfunction in a BMW. This is because the emergency call system relies on the vehicle’s battery to operate. If the battery is low or dead, the system may not function properly. It is important to keep your vehicle’s battery charged and in good condition to avoid any issues with the emergency call system.
What should I do if resetting the emergency call malfunction doesn’t work?
If resetting the emergency call malfunction doesn’t work, you should contact your local BMW dealership for further assistance. They can diagnose the issue and determine the underlying cause of the problem. It is important to address any issues with the emergency call system as soon as possible to ensure your safety on the road.